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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (34%)
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Log-in (30%)
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Errore del dispositivo (11%)
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Arresto dell'app (10%)
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Errori (8%)
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Website (7%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Hannover |
Funzionalità online | |
 Melbourne |
Website | |
 Ambert |
Funzionalità online | |
 Charlotte |
Funzionalità online | |
 Zürich |
Arresto dell'app | |
| Columbia |
Log-in |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jeffrey Su
(@SuJeffrey) segnalati
@ArloSmartHome your Arlo pro base stations stop working after two years??? Support says they can’t do anything else to help...
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David Badash
(@davidbadash) segnalati
@ArloSmartHome Why won't my cameras charge? Why do they quickly lose battery life? Why does it take your support team 2 weeks to call me back? Your products are ridiculously expensive, these are known issues I've seen on your own website, and you can't fix it? What am I to do?
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QuintusPre
(@QuintusPre) segnalati
@ArloSmartHome Reboot of the Arlo hub solved the problem. Cameras back in #HomeKit. Any timetable on when the doorbell will get the firmware update to be exposed to #HomeKit ?
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notjohnlee
(@notjohnlee) segnalati
@ArtemR @ArloSmartHome @mbmcrae The freedom of wireless devices means they can go anywhere. It’s a glaring omission to not offer an elegant power source accessory so people don’t have to climb a ladder regularly to charge it. Plus accidentally changing the framing is bad if you have activity zones
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Fancy Boots
(@TexasFancyBoots) segnalati
@knbpixels @ArloSmartHome I’ve been SO disappointed with the Arlo system. It’s supposed to be too notch but it has been absolute garbage since day one. Unreliable, massive lag, terrible battery life. I’m so pissed right now.
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Cali
(@calidreamin1984) segnalati
@ArloSmartHome Why is it that my camera keeps going off? Now my house was broken into and bc it went offline, we dont know who came in my house? Why even have this camera if the wifi goes off and it doesnt notify you the camera isnt on?
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Kevin Robles
(@Rob11Kev) segnalati
@ArloSmartHome This has been the worst customer service experience ever, also my first time using Arlo and I am extremely disappointed, they should be out of business.
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Tiggy Boo
(@tiggyboos) segnalati
@ArloSmartHome @mbmcrae I wouldn't bother, expensive rubbish that doesn't work and so called tech help useless, all 3 tiers u have to spend months explaining simple problems to that they can't fix
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win + x, u, u
(@jb_fast) segnalati
I see @ArloSmartHome is all about the sweet, sweet PII, not enough to pay money for hardware, not enough to pay monthly fees, gotta monetize the customer data too, demanding phone numbers or killing your service and hardware under the auspices of security, smh. **** you Arlo.
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Deb
(@therealjustdeb) segnalati
At some point after 2:42am Eastern our cameras are no longer recording motion. Reboot of base station didn’t change anything. No other settings have been changed. Help! @arlosmarthome @toinecl
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Tiggy Boo
(@tiggyboos) segnalati
@ArloSmartHome @mbmcrae @CES Great another shoddy product that tech help won't be able to sort like last 3 sets of cameras that record when they feel like it!
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Ryan Stenson
(@RyanStenson) segnalati
@ArloSmartHome @appleinsider how do I change my doorbell to be connected to my hub - its currently on Wifi. Your in-app Help link points to an article that doesn't describe how to do this either.
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Jocelyn
(@jocnav) segnalati
@ArloSmartHome Will someone respond to my request for a basic return and refund. This is really poor customer service.
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WeBuiltThisJointForFREE
(@verano_frio) segnalati
I’m really about to drop kick this @ArloSmartHome pro 4 down the street because this garbage *** QR code setup does not work.
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Aurelien
(@GohanBlog) segnalati
@Djrams10 @iHappy11 @ArloSmartHome Salut ! La version sans fil ? Pas besoin du homekit, tu peux la connecter direct à ton WiFi pour info.
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Jocelyn
(@jocnav) segnalati
@ArloSmartHome I am a loyal new customer and I need to complete a return. The terms are 30 days and I am out 7 days and you won't allow the return. This is poor customer service.
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Brandon
(@shinymachine) segnalati
Be aware that @ArloSmartHome has terrible support. You will be dragged along. You will be asked to do things like "turn your phone on and off for 2 minutes".
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Shelt
(@sheltonjb) segnalati
@rayrobnate @ArloSmartHome @HomeDepot True. Terrible product. Mine fails all day long.
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Shelt
(@sheltonjb) segnalati
Ffs! @ArloSmartHome drives me bloody mental!!! It NEVER WORKS i have to restart my base hub about 20 times a day, it’s absolute ****. Please everyone never buy a #arlo product it’ll send you loopy. #ArloDumbHome
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Zav Corin
(@zav999) segnalati
@ArloSmartHome Community ??? Is that for real ? There is 0 community when you are advocating tech obsolescence and products beyond 12 months are not serviced, repaired... Batteries are dreadful... if your lifespan is < 12 months the only community you help is landfills....
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Dude77
(@Johnboy7141) segnalati
@ArloSmartHome Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!
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Dude77
(@Johnboy7141) segnalati
@ArloSmartHome @HomeDepot Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!
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InnaNessy
(@inna_jolie) segnalati
@ArloSmartHome i purchased a year ago almost not even using it and it is broken. I spen so much time on the phone just to hear that you cant help me! so its 300$ one year use only piece of shirt
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Phil
(@philtcv22) segnalati
@ArloSmartHome app says I’m offline . But hub light is green. This has been like this for some time. Please help.
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Helen
(@HelenRaw62) segnalati
@ArloSmartHome We bought 3 external cameras in May 2018 however 1 has stopped working. Technical guys told us it’s broken and we need to buy new as out of warranty. So that another £180 after only 32 months! Contact form completed but ignored by Arlo. #terriblecustomerservice
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stasiakay
(@stasiakay) segnalati
@ArloSmartHome I received a wired video doorbell for Christmas. Since I installed it have not been able to get smart alerts. I have been trying to get help from support. Nothing. No answers. No help. Nothing. Terrible.
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dfjkl
(@dfjkl) segnalati
@ArloSmartHome you folks having to a service outage? I can't reach anything related to my account currently.
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NateTheGreat
(@enhall1985) segnalati
@ArloSmartHome @CES All 20 of my Arlo’s work just fine, now those outdoor floodlights are a whole new bag of garbage.
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Robbie
(@robbiekrnz) segnalati
@sonbaetaekwondo @ArloSmartHome Oh, your having this problem too? Good to know
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Fancy Boots
(@TexasFancyBoots) segnalati
There’s a gap in notifications from 4pm Sunday to 4:30am Monday. There’s NEVER no activity at that time. I usually have between 30-50 notifications from that camera, during that time, each night. But not when it matters, apparently. @ArloSmartHome, that’s just absolute trash.