IG

IG non funziona o non va?

Nessun problema rilevato

In caso di problemi, inviare una segnalazione di seguito.

IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Grafico di interruzione di IG 05/18/2024 04:30

Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

  1. Website (65%)

    Website (65%)

  2. Login (23%)

    Login (23%)

  3. Piattaforma di trading (10%)

    Piattaforma di trading (10%)

  4. Ritiri (3%)

    Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

Caricamento mappa, attendere...
City Problem Type Report Time
GermanyBonn Piattaforma di trading
ItalyMilan Piattaforma di trading
GermanyNeuss Piattaforma di trading
SpainValencia Piattaforma di trading
ItalyMilan Login
FranceAgen Website
Map Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • Dylan_Is_Deaf Christian Horner’s Wide Stance Stan Account (@Dylan_Is_Deaf) segnalati

    @IGClientHelp hi there, Ive sent two emails regarding identity verification, one over a week ago, and both have gone unanswered. Live chat this morning told me theyd raise my issue with the relevant department and promised a reply but I’ve yet to get one. I need resolution please

  • fergulike Paul Ferguson (@fergulike) segnalati

    @IGClientHelp I presume despite being a client of 2 years, despite about 15 times trying to complete these ridiculous ID checks that don't work, you will continue to ignore a good customer?

  • tscotty37 Tony Scott (@tscotty37) segnalati

    @IGClientHelp still no reply to my email, tweet & dm. This is after spending almost 2 hours trying to get through & getting cut off both times. Very poor customer service. Regards Tony

  • s_wiffen stewart wiffen (@s_wiffen) segnalati

    @IGClientHelp can you help please. I have a demo MT4 account and want to know if I download the IG app.. Can I follow my account through the app on my phone.

  • MalinBillinghu2 Malin Billinghurst (@MalinBillinghu2) segnalati

    @IGClientHelp can you help me?

  • devkamalth Anton Devkamalth (@devkamalth) segnalati

    @IGClientHelp I opened an IG account yesterday. I am really disappointed with the telephone and chat service, I have been waiting for more than one hour to get an answer. Email response is also more than 3 days

  • fergulike Paul Ferguson (@fergulike) segnalati

    @IGClientHelp I was told to "check my dashboard". I don't know what they are talking about. I asked what they meant and just ignored me. As an existing customer this "assistance" is non-existent.

  • Erol22d Erol Direncay (@Erol22d) segnalati

    @IGClientHelp Hi, been waiting on the chat for “live” help for about an hour which happens often, phone lines not much better. Trying to find out if you are able to subscribe to/find info on UK IPOs? Thanks

  • petrichorldn What? (@petrichorldn) segnalati

    @IGClientHelp hi, I tried contacting your email support but clearly they are misunderstanding me. I told them I want an ISA share dealing account and they are saying I’m not suitable for leveraged trading. I don’t want a CFD account, please sort this out.

  • N1ckC NC (@N1ckC) segnalati

    @IGClientHelp hi, trying to get through on your phone line since 7am this morning, is there any other way to do live chat to resolve an account issue plse?

  • IceUnable ice_unable (@IceUnable) segnalati

    @IGcom been trying to call your scammy "Customer Service" for weeks. Currently in a call for 51 minutes waiting to speak with an advisor. You should stop falsely advertising 24/7 customer support.

  • nuzhat30668111 nuzhat (@nuzhat30668111) segnalati

    @IGClientHelp been trying to reach your support tram@fir 2 days straight via online chat and phone for a combined 4 hours. With no response to even getting through to anybody !! Email was very unhelpful.

  • MrMikeybong Mik (@MrMikeybong) segnalati

    @IGClientHelp for some reason my account is locked and i cant unlock it. Any help would be much appreciated

  • shirodystore Shirody (@shirodystore) segnalati

    @IGClientHelp Hi, I've submitted my proof of ID & proof of bank, it already says "Thank you we've verified your identity" and "...proof of bank" but it's been a month and my CFD account is still pending. Can you help? The account ID is STPLB.

  • fergulike Paul Ferguson (@fergulike) segnalati

    @IGClientHelp you have zero interest in customer service, you are an absolute disgrace. Do you even know what manners mean?

  • kashish23468629 kashish Devnani (@kashish23468629) segnalati

    @IGClientHelp I cannot log in to my account, I have been trying to log in since yesterday and all it shows is “error please wait for some time and try again” it isn’t even verifying my email now! Please help!

  • TradieJoe TradieJoe (@TradieJoe) segnalati

    @IGClientHelp I have an order stuck on your system that can not be deleted and my money has been stuck with you for two weeks now. I called your help desk and was told they couldn’t delete it and would raise it with IT. Still the order is there and has not or can not be deleted.

  • fergulike Paul Ferguson (@fergulike) segnalati

    @IGClientHelp Are you going to help or not??

  • MalinBillinghu2 Malin Billinghurst (@MalinBillinghu2) segnalati

    @IGClientHelp Hi, I am having problems logging into my account, when I out in my username and password it flashes my screen with a "something went wrong message". I have reset my password and it still did not fix the issue

  • eddy1972lee Ed (@eddy1972lee) segnalati

    @IGClientHelp Hi I have tried to contact you through email at the weekend and been on phone numerous times with no answer just constantly holding, as I require help with a discrepancy on my account, would be nice to speak to someone regarding it!

  • _AskWillis Willis Welcome (@_AskWillis) segnalati

    @IGClientHelp Can someone answer the phone or their email for US customers? I have been trying to get information to you guys for the past 48hrs and I really need some help.

  • Bowen85AI AndY B (@Bowen85AI) segnalati

    @javiery84 @IGClientHelp Nothing but trouble @IGcom they will take your money. And blame it on the platform crashing. Then make you wait 8 weeks and not hear a thing.

  • IceUnable ice_unable (@IceUnable) segnalati

    @IGClientHelp Currently in a call for 54 minutes to speak to an advisor. Is this the level of your customer support in 2021? Why are you falsely claim 24/7 support?

  • MarkBCars Mark (@MarkBCars) segnalati

    Hi, still no view of shares. @PrimaryBid @IGClientHelp help please

  • gazzad1 GazzaD (@gazzad1) segnalati

    @IGcom anybody managing your support lines today? Been holding for over 20 minutes already....

  • Shanna65180032 Shanna (@Shanna65180032) segnalati

    @IGClientHelp Hi I can’t login to my account. It says I must phone but the office is closed. Please let me know what I should do urgently

  • aman0981 Aman (@aman0981) segnalati

    @IGClientHelp It’s just unacceptable, 1hour 27minutes to get someone to answer the phone. This is one of the reasons I switched to another broker,the service levels are terrible. My query was sorted. I suggest that IG just hire more people to answer the phones it’s not fair on the ones working

  • Yyamnad Daniel (@Yyamnad) segnalati

    @IGClientHelp @IGClientHelp Your customer service has reached an all-time low. I've spent 30 minutes on hold each day last week and given up each time.

  • aman0981 Aman (@aman0981) segnalati

    Over 1 hour waiting for you to answer phones @IGClientHelp #FridayThoughts #fridaycomplaints this is why I want to withdraw my money, you guys are rubbish. No one should use IG to trade. Newer brokers are much better, better service, better interfaces, better analysis tools

  • fergulike Paul Ferguson (@fergulike) segnalati

    @IGClientHelp your ID registration doesn't work. I've tried about 15 times on both Post and ID Now. Also, took time off work to go to bank branch and they won't sign. As an existing customer for 2 years this is an utter disgrace